Terms of Service

Last Updated: May 3, 2025

Welcome to Transcribe Pro! These Terms of Service ("Terms") govern your access to and use of the Transcribe Pro application (the "App") available on iOS, iPadOS, and macOS, and related transcription services (collectively, the "Service") provided by Oleh Kuplin Development ("we," "us," or "our").

By downloading, accessing, creating an account, or using the Service, you agree to be bound by these Terms and acknowledge you have read our Privacy Policy. If you do not agree to these Terms, do not use the Service.

These Terms constitute a legally binding agreement between you and us.

1. Eligibility and Account Registration

• Eligibility: You must be at least 13 years old (or the minimum age required in your jurisdiction to consent to use online services) to use the Service. If you are under 18, you represent that you have your parent or guardian's permission to use the Service and that they have agreed to these Terms on your behalf.
• Account Creation: To use most features of the Service, you must create an account using "Sign in with Apple". You are responsible for maintaining the confidentiality of your Apple ID credentials and for all activities that occur under your account.
• Account Information: You agree to provide accurate information during the sign-in process and to keep it updated. You may not use an Apple ID that you are not authorized to use.
• Account Security: You are responsible for safeguarding your account. Notify us immediately at support@aiandco.net if you suspect any unauthorized use of your account.

2. The Service

• Description: Transcribe Pro allows you to record audio within the App or import existing audio files ("User Content"). This User Content is securely uploaded to our servers where we use AI-powered speech recognition technology to generate text transcriptions ("Transcriptions"). You can then access, download, and manage your audio files and Transcriptions through the App on your authorized devices (iPhone, iPad, Mac).
• Availability: The Service is accessed via the App downloaded exclusively from the Apple App Store. We strive to keep the Service operational, but it may be subject to temporary interruptions due to maintenance, updates, or technical issues.
• Modifications: We reserve the right to modify, suspend, or discontinue the Service (or any part or feature thereof) at any time, with or without notice, for reasons including technical needs, legal requirements, or business decisions. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Service, except as required by law (e.g., regarding pre-paid unused subscription periods).

3. Subscriptions and Payments

Access to transcription features requires either an active subscription ("Subscription") or purchased transcription time ("Purchased Hours").

• Payment Processing: All payments for Subscriptions and Purchased Hours are processed securely through Apple's In-App Purchase system. You agree to abide by Apple's relevant terms and conditions for In-App Purchases. We do not collect or store your credit card details or other sensitive payment information.
• Subscriptions:
  • Subscriptions provide unlimited transcription access for a specified period (e.g., monthly, annually).
  • Subscriptions automatically renew at the end of each billing cycle unless cancelled.
  • Cancellation is subject to Apple's terms. Instructions can be found on Apple's support pages.
  • We reserve the right to change Subscription prices.
• Purchased Hours:
  • You may purchase a specific number of transcription hours as a one-time purchase.
  • Purchased Hours are deducted based on the duration of the audio files processed.
• No Refunds: Payments are generally non-refundable, except as required by applicable law or as determined by Apple's refund policies.
• Taxes: Prices listed may not include applicable taxes, which are calculated and charged by Apple based on your location.

4. License Grant

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download, install, and use the App on compatible Apple devices (iPhone, iPad, Mac) that you own or control, solely for your personal, non-commercial use.

5. User Content

• Ownership: You retain full ownership of your User Content (your audio files and the Transcriptions generated from them). We do not claim any ownership rights over your User Content.
• License Grant to Us: By recording, uploading, or submitting User Content to the Service, you grant us a limited, worldwide, non-exclusive, royalty-free license to electronically store, process, transmit, and display your User Content solely to the extent necessary to provide, maintain, secure, and improve the transcription Service for you. This includes processing the audio on our servers to generate Transcriptions and storing the audio and Transcriptions for your access.
• Your Responsibility: You are solely responsible for your User Content and the consequences of processing it through the Service. You represent and warrant that:
  • You own or have all necessary rights, licenses, consents, and permissions to submit the User Content and to grant the license set forth in these Terms.
  • Your User Content does not violate any applicable laws (including privacy, copyright, or confidentiality laws) or infringe upon the rights of any third party (including intellectual property rights, privacy rights, or publicity rights).
  • You will not use the Service to transcribe audio containing illegal content, hate speech, harassment, or highly sensitive personal information (like health or financial data) unless you have explicit legal authority and have assessed the risks.
• User Control: You can download your audio files and Transcriptions and delete them through the App interface at any time. Deletion is handled as described in our Privacy Policy under Data Retention.
• Accuracy Disclaimer: The transcription process uses AI technology. While we aim for high accuracy, Transcriptions may contain errors or inaccuracies. The quality can be affected by audio quality, background noise, accents, and other factors. You are solely responsible for reviewing and verifying the accuracy and suitability of all Transcriptions before relying on them. We are not liable for any errors or omissions in the Transcriptions.

6. User Conduct

You agree not to misuse the Service or help anyone else to do so. You agree not to:

• Use the Service for any illegal or unauthorized purpose.
• Violate these Terms, any applicable laws, or the Apple App Store guidelines.
• Probe, scan, or test the vulnerability of any system or network related to the Service.
• Breach or otherwise circumvent any security or authentication measures.
• Access, tamper with, or use non-public areas of the Service, our computer systems, or the technical delivery systems of our providers.
• Interfere with or disrupt any user, host, or network (e.g., by sending a virus, overloading, flooding, spamming).
• Reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code of the App or underlying technology, except as permitted by law.
• Resell, sublicense, or distribute the App or Service without our express written permission.

7. Intellectual Property Rights

Excluding your User Content, the Service and all materials therein, including the App software, design, text, graphics, logos, icons, images, underlying technology (excluding third-party components like the Whisper model itself which is under its own license), and the arrangement thereof (collectively, "Our Intellectual Property"), are the exclusive property of Oleh Kuplin Development and its licensors, protected by copyright, trademark, and other intellectual property laws. Transcribe Pro is a trademark of Oleh Kuplin Development. You are granted no rights or licenses in Our Intellectual Property except for the limited usage license expressly granted in Section 4.

8. Third-Party Services and Links

The Service relies on third-party services, such as Apple (for Sign-in, IAP, App Store distribution) and our hosting providers. Your use of these third-party services may be subject to their respective terms and conditions and privacy policies. We are not responsible for the practices or content of these third parties. The Service may also contain links to third-party websites or resources; we are not responsible for their availability or accuracy.

9. Apple App Store Terms

You acknowledge and agree that:

• The license granted to you for the App is limited to a non-transferable license to use the App on any Apple-branded products that you own or control and as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions.
• You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
• You must comply with applicable third-party terms of agreement when using the App.
• Apple, and Apple's subsidiaries, are third-party beneficiaries of these Terms, and upon your acceptance of the Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce the Terms against you as a third-party beneficiary thereof.
• Our contact information for any questions, complaints or claims with respect to the App is listed in Section 16.

10. Termination

• Termination by You: You can stop using the Service at any time by cancelling any active Subscriptions (via App Store settings) and deleting the App from your devices. You may also request account deletion by contacting us.
• Termination by Us: We may suspend or terminate your access to the Service, including terminating your account and Subscription, at any time and for any reason, with or without notice, including if:
  • You breach these Terms.
  • Your Subscription payment fails and is not rectified.
  • You engage in illegal or fraudulent activity.
  • We are required to do so by law.
  • We decide to discontinue the Service.
• Effect of Termination: Upon termination, your right to access and use the Service will cease immediately. Your license grant ends. We will handle the deletion of your User Content as described in our Privacy Policy. Any outstanding payment obligations will survive termination. Sections concerning Ownership, Disclaimers, Limitation of Liability, Indemnification, Governing Law, and Miscellaneous will also survive termination.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, Oleh Kuplin Development DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT:

• THE SERVICE WILL MEET YOUR SPECIFIC REQUIREMENTS.
• THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.
• THE TRANSCRIPTIONS GENERATED WILL BE ACCURATE, COMPLETE, OR RELIABLE.
• ANY ERRORS IN THE SERVICE WILL BE CORRECTED.
• THE SERVICE OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

YOU USE THE SERVICE AT YOUR OWN RISK.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL Oleh Kuplin Development, ITS AFFILIATES, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM:

• YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE;
• ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE;
• ANY USER CONTENT OR TRANSCRIPTIONS OBTAINED FROM THE SERVICE, INCLUDING ANY RELIANCE PLACED ON THE ACCURACY OR COMPLETENESS THEREOF;
• UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR USER CONTENT OR TRANSMISSIONS; OR
• ANY OTHER MATTER RELATING TO THE SERVICE.

IN NO EVENT SHALL OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE EXCEED THE GREATER OF (A) ONE HUNDRED EUROS (€100) OR (B) THE AMOUNTS PAID BY YOU TO US FOR ACCESS TO OR USE OF THE SERVICE IN THE SIX (6) MONTHS PERIOD PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU WHERE PROHIBITED BY LAW.

13. Indemnification

You agree to defend, indemnify, and hold harmless Oleh Kuplin Development and its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from: (i) your use of and access to the Service; (ii) your violation of any term of these Terms; (iii) your violation of any third-party right, including without limitation any copyright, property, or privacy right; or (iv) any claim that your User Content caused damage to a third party. This defense and indemnification obligation will survive these Terms and your use of the Service.

14. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide reasonable notice prior to any new terms taking effect, such as by posting a notice within the App or sending an email to the address associated with your account (if available). What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you must stop using the Service.

15. Governing Law and Dispute Resolution

• Governing Law: These Terms shall be governed by and construed in accordance with the laws of Finland, without regard to its conflict of law principles.
• Dispute Resolution: We encourage you to contact us first at support@aiandco.net to resolve any issues directly. If a dispute cannot be resolved amicably, you agree that any legal suit, action, or proceeding arising out of or related to these Terms or the Service shall be instituted exclusively in the courts of Helsinki, Finland.
• EU Consumers: If you are a consumer residing in the European Union, you may also be entitled to use the European Commission's Online Dispute Resolution (ODR) platform, which can be accessed at http://ec.europa.eu/odr. However, we are not obligated and generally do not agree to participate in dispute resolution proceedings before consumer arbitration bodies.

16. Contact Information

If you have any questions about these Terms, please contact us:

• By email: support@aiandco.net
• Oleh Kuplin Development
• Helsinki, Finland

17. Miscellaneous

• Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Oleh Kuplin Development concerning the Service and supersede all prior or contemporaneous communications and proposals (whether oral, written, or electronic).
• Severability: If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms will otherwise remain in full force and effect and enforceable.
• No Waiver: Our failure to enforce any part of these Terms is not a waiver of our right to later enforce that or any other part of these Terms.
• Assignment: You may not assign or transfer these Terms or your rights hereunder, in whole or in part, by operation of law or otherwise, without our prior written consent. We may assign these Terms or any of our rights and obligations under these Terms without restriction.
• Headings: Section headings are for convenience only and shall not affect the interpretation of these Terms.